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Terms and Conditions

BBF Personal Training Client Contract

This is a website copy of the terms and conditions outlined in our client contract. The guidelines outlined below are to ensure that the relationship and responsibilities between BensBodyFitness and you, the client, are clearly appreciated and understood.

Trainer’s Responsibilities

  1. Your trainer will design a tailored plan that meets your needs and goals whilst remaining safe, effective and constructive.
  2. Each session will last at least 45 minutes, but will not exceed 1 hour.
  3. Your trainer will provide guidance regarding proper exercise techniques.
  4. Your trainer will maintain a record of your progress and provide necessary feedback.
  5. Your trainer will evaluate and modify the tailored plans as necessary according to your progress, needs, and goals changing.
  6. If your trainer is late for a session, that time is owed to you.
  7.  Your trainer must aim to notify you 4 hours prior to a session if they are likely to cancel. If they must cancel at late notice, the session will be rescheduled.

Client’s Responsibilities

  1. Payment must always be received prior to the first meeting.
  2. It is your responsibility to return all paper work before the first session, we cannot be held liable for any mistakes during this time.
  3. You are expected to be honest and discuss all health history information and any medical concerns with your personal trainer.
  4. If you turn up to any session intoxicated you will be asked to leave and be charged in full for the session.
  5. All appointments must begin on time and end one hour after the scheduled starting time. Any time lost due to you is considered part of the appointment and is non-refundable. The trainer is expected to wait 15 minutes for a client at which time the session is forfeited.
  6. You must give 24-hour notice for any session cancellation. Failure to do so will result in payment for a missed session. Please discuss with your personal trainer any reasons why repeat cancellations may occur.
  7. If you, for any reason, do not fulfill all your sessions in the block purchased, no refund will be given. A minimum of one session must be taken in every week, unless previously agreed.
  8. All sessions must be completed within 6 months after the date of purchase. Any time lapsed over this will automatically write off the sessions owed.
  9. You are required to abide by rules and policies of BensBodyFitness.
  10. You will communicate any discomforts, pain or concerns experienced during or arising from a session.
  11. You acknowledge that you are in good health and physically able to participate in a tailored program. By signing below, you acknowledge and agree that you have no limiting health conditions that would preclude participation in an exercise plan and you will immediately inform the personal trainer if such health conditions arise.
    If you have any issues, please do not hesitate to contact your personal trainer at any point.